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Contact and Onboarding FAQs
Quick, Simple, and Transparent from Day One We keep things fast and clear — no chasing, no confusion. Here’s what you can expect once you reach out and get started with us.
- When will I hear back after contacting you?
- We respond to all enquiries within 24 hours — usually much faster during business hours.
- When do you start working on my account?
- Work begins immediately after the contract is signed and the first payment is received. No delays, no waiting around.
- How long does onboarding take?
- Onboarding is quick and simple — we’ll have everything set up within 1 business day.
- When will I receive my first content calendar?
- We deliver your custom content calendar within the first week, so you know exactly what’s going out and when.